Programme implementation

We ensure that our new clients can start using our programmes smoothly.

 

The implementation process varies greatly depending on the programme: Custom[R]s is installed as part of a carefully planned process that is divided into several phases, but only a few clicks are needed to start using our WebEV application.

We always include a description of the implementation process in our offers. Once our clients have reviewed and agreed to the deadlines for each phase, they are captured in the contract prior to signing.

 

Our implementation services – depending on the application to be installed – include the following:

  • Needs assessment

  • The installation and configuration of the test and live versions of the programmes on the server and the workstations.

  • Training

  • Onsite support when going live with the program

  • Customisation of programme parameters

  • Registration